Here’s the magic URL, that you can’t access directly from the site:
http://www.virgin-atlantic.com/en/gb/bookflightsandmore/bookflights/callme.jsp
Huh?
In 5+ years of flying with Virgin, their online booking system has always, every single time, failed – and redirected me to a page where I get that link to get THEM to phone ME.
(which is useful, since the evil mobile network operators don’t like Virgin’s 08-something numbers, and turn them into premium-rate bills)
It’s a pain going to the site, going through the pointless online booking, knowing that you’ll end up on the “our booking system sucks, click here” page.
So I’m blogging this so I never need to do it again!
2 replies on “Virgin Atlantic – how to get them to phone you back”
Please, I urgently need to book a flight but have run out of credit being kept on hold. The chat service has ended please call me back on [redacted] thankyou.
@Chanelle – read the webpage before commenting. This is not an airline, this is nothing to do with an airline, you are spamming a website that has nothing to do with flying.