{"id":2120,"date":"2012-12-12T22:14:41","date_gmt":"2012-12-12T21:14:41","guid":{"rendered":"http:\/\/t-machine.org\/?p=2120"},"modified":"2012-12-13T15:10:52","modified_gmt":"2012-12-13T14:10:52","slug":"microsofts-fraudulent-windows8-upgrade-offer","status":"publish","type":"post","link":"http:\/\/new.t-machine.org\/index.php\/2012\/12\/12\/microsofts-fraudulent-windows8-upgrade-offer\/","title":{"rendered":"Microsoft&#8217;s Fraudulent Windows8 &#8220;upgrade&#8221; offer?"},"content":{"rendered":"<h3>Windows 8<\/h3>\n<p>It&#8217;s great, it&#8217;s beautifully presented, and the best OS I&#8217;ve used in the last 20 years or so.<\/p>\n<p>It makes OS X look clunky (which, let&#8217;s face it &#8211; for Microsoft &#8211; is one hell of an achievement)<\/p>\n<h3>The upgrade<\/h3>\n<p>My primary windows machine (used to) run XP. Microsoft has a &#8220;special offer&#8221; to upgrade you to Windows 8. So I took it, and paid the extra for the physical DVD to be sent to me. That was on November 20th &#8211; more than 3 weeks ago, and it never arrived.<\/p>\n<p>In the meantime, Microsoft auto-downloads and installs &#8220;Windows 8&#8221;<\/p>\n<p>Or they claim to&#8230;<\/p>\n<h3>The bait-and-switch<\/h3>\n<p>&#8230;in the weeks since, I&#8217;ve found LOTS of Windows apps crashing, with &#8220;out of memory&#8221; errors on my 12 GB RAM machine. WTF?<\/p>\n<p>After days of searching, I eventually found the cause:<\/p>\n<blockquote><p>\nMicrosoft will charge you for 64bit windows BUT ONLY GIVE YOU 32bit windows\n<\/p><\/blockquote>\n<p>They never state this.<\/p>\n<p>Allegedly, the DVD they send (or not, in my case) happens to contain the 64bit version. You won&#8217;t know this, but if you work it out, you can allegedly delete the crap they install on your system and replace it with the correct, actual, Windows 8.<\/p>\n<h3>The problem: Installed Physical Memory is different from Available Memory<\/h3>\n<p>32bit Windows 8 running on a 64bit CPU is ridiculous, from any perspective.<\/p>\n<p>If you run &#8220;Device Information&#8221;, you&#8217;ll see a massive discrepancy between the memory that Microsoft agrees is in your machine (8Gb, 16GB, 32GB etc), and the memory Windows is willing to use (typically: 3.1 GB, 2.9GB, 3.5GB or similar).<\/p>\n<p>There&#8217;s nothing you can do to make windows &#8220;enable&#8221; your memory &#8211; a 32bit copy of Windows cannot access more than 4GB of memory, by its very nature.<\/p>\n<p>Good luck finding this out &#8211; Microsoft&#8217;s own website, if you select &#8220;windows 8&#8221; and search for &#8220;RAM&#8221; or &#8220;memory&#8221; instead takes you to Windows-7 specific problems. Sigh.<\/p>\n<h4>Addendum 1: Microsoft support<\/h3>\n<ol>\n<li>Microsoft&#8217;s &#8220;Live Support&#8221; personnel HUNG UP 5 seconds into the live-chat\n<li>Microsoft&#8217;s official email address that sends the electronic order info &#8230; has an auto-responder saying it&#8217;s not ACTUALLY an email address, it&#8217;s a fake\n<\/ol>\n<p>What can you do? &#8230; not much.<\/p>\n<h3>Addendum 2: Microsoft&#8217;s &#8216;other&#8217; support<\/h3>\n<p>*IF* you can get through to Microsoft&#8217;s generic, non-Windows8, support, you might be in luck.<\/p>\n<p>That way, I finally got into a livechat with someone from Microsoft who &#8220;reprocessed&#8221; the mailing of the DVD. It&#8217;s a 1-2 week wait (how are they sending these things &#8211; by pigeon??), and we&#8217;ll see what happens&#8230;<\/p>\n<p>They also gave me a different download link for Windows8, which they specifically stated was the 64 bit version.<\/p>\n<p>&#8230;12 hours later&#8230;<\/p>\n<p>Nope! Microsoft lied again: it re-installed the OS it was already running, with zero changes. Still 32bit. Still application crashes left, right, and center.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Windows 8 It&#8217;s great, it&#8217;s beautifully presented, and the best OS I&#8217;ve used in the last 20 years or so. It makes OS X look clunky (which, let&#8217;s face it &#8211; for Microsoft &#8211; is one hell of an achievement) The upgrade My primary windows machine (used to) run XP. Microsoft has a &#8220;special offer&#8221; [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,32],"tags":[],"_links":{"self":[{"href":"http:\/\/new.t-machine.org\/index.php\/wp-json\/wp\/v2\/posts\/2120"}],"collection":[{"href":"http:\/\/new.t-machine.org\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/new.t-machine.org\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/new.t-machine.org\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/new.t-machine.org\/index.php\/wp-json\/wp\/v2\/comments?post=2120"}],"version-history":[{"count":0,"href":"http:\/\/new.t-machine.org\/index.php\/wp-json\/wp\/v2\/posts\/2120\/revisions"}],"wp:attachment":[{"href":"http:\/\/new.t-machine.org\/index.php\/wp-json\/wp\/v2\/media?parent=2120"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/new.t-machine.org\/index.php\/wp-json\/wp\/v2\/categories?post=2120"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/new.t-machine.org\/index.php\/wp-json\/wp\/v2\/tags?post=2120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}